Frequently Asked Questions
Borrow one (1) item per month. Members can swap their item monthly or simply keep for as long as they want!
Select a bag you wish to borrow and check out! You must verify your identity in order to create an account.
We provide FREE two-way shipping with every order. You are required to sign for your package as we do not leave packages at your door. Once your first order is processed process your item will be shipped and delivered within 4 - 7 business days.
If we are shipping to your address, we encourage you to provide us with a secure shipping address. Rarity Rentals is not responsible for any thefts that occur as a result of delivery of the products to you. All our shipments require a signature upon delivery, no exceptions.
Of course! First your item must be returned. Simply request a cancellation and ship your item per the shipping instructions provided. The item must be received by Rarity before a cancellation can be processed. Any orders received after your monthly billing date will be required to pay for that month's charge and are provided a store credit only. At this time once your bag is shipped it cannot be cancelled or returned for any credit/refund.
When you'd like to return your item, simply request a return, print the return shipping label provided & pack the bag back into the pre-packaged Rarity box and follow the return shipping instructions provided.
Don't worry, we understand accidents happen, we include rental insurance in all of our rental prices so we have got you covered! However significant damage and theft are not covered under the insurance so please read below for some rental care tips and refer to our rental contract for more detailed information.
Treat the rental item as if it were your own. Keep it safe, keep it clean and care for it! This gives the bag a longer life span and helps add a little luxe to everyone's closet.
Yes! We even offer special members pricing so you can keep a bag you fall in love with! Contact us if you wish to purchase a bag you've borrowed.
Rarity Rentals Inc. is not affiliated with any of the brands we rent or sell. All copyrights reserved to the original brand holder.
We take authenticity very seriously and only buy from licensed retailers. We would never buy or accept inventory that has not be formally authenticated. All of our bags have official receipts and/or authenticity cards/certificates. More information is available upon request, contact us.
No, we currently do not have a physical store front. Maybe in the future! ;) Our headoffice is located in Toronto!
This enables us to provide our membership community with the most luxurious experience.
Upon initial checkout you will be required to pay two (2) months of your membership upfront. Your credit card is then automatically charged once monthly beginning on the third month of membership.
Our bags are cleaned and inspected before and after every rental term.
Of course! First your item must be returned. Simply request to pause your membership and return your item per the shipping instructions provided. The item must be received by Rarity before an account pause can be processed. Any orders received after your monthly billing date will be required to pay for that month's charge and are provided a store credit only.
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